With faster, more reliable internet, more and more small businesses are switching to voice over internet protocol technology for their everyday phone calls. The primary advantages of VOIP are usually lower cost and incredible features. Large business has used Voip for decades. When you go to any retailer, take a look at the telephone and it will usually be a Cisco Voip phone. Additionally, many medium businesses have been using Voip through their local telephone carrier with products like a T-1. Switching to Voip may not be advantageous for all businesses and I will attempt to utilize my experience to suggest those who can benefit from Voip and those who cannot.
First, lets look at the traditional telephone model. Phone companies provide a dedicated copper wire for each phone line which you would like. Each phone line can carry one conversation at a time. Absent a problem in the line, the call is crystal clear and extremely reliable. The cost for each line varies by state, but is usually in the $40-$50 range. Equipment, long distance and features can greatly increase this pricing. Additionally taxes and fees can add 20-40% to the price.
Voip allows users to make multiple calls over one line. Utilizing a dedicated (not all Voip dedicates bandwidth but all GOOD Voip does) portion of your internet connection, a service such as Nexogy will route calls anywhere you would like them to go. This gets me to the first feature of Voip that will determine if it is for your business. Do you have a need to receive and make calls when you are out of the office? With Nexogy’s Find Me/Follow Me service, you can automatically have your office phone reach you anywhere. On your cell phone, no problem. On your home phone, no problem. Need to return the call but want your office phone number to come up on the client’s caller ID; no problem. I recently worked with a law office that works in the area of criminal defense. Attorneys can now return calls to clients from their cellular phones without providing that number to the client. Similarly, physicians and other medical professionals love this feature.
Thus, we have criteria number one. If you would like to receive and make calls from your office phone without being tied to your desk, Voip may be right for you.
As stated above, landline pricing is based on the number of lines. The equipment is based on the number of stations. Most small businesses do not consider the equipment costs because they are paid up front. Medium to large businesses often have a monthly fee associated with the purchase, maintenance or programming of their telecom systems. If you are considering a new system or if you are growing and need to purchase additional equipment, it would be a great time to look at Nexogy voice over IP. All equipment, programming and support are included for one low monthly fee with Nexogy.
Criteria Two: If you are considering new telephone equipment, consider Nexogy Voip
The final determination regarding switching is the number of incoming calls your business takes at a given time. If your business is growing or downsizing, it is a good time to consider switching to Nexogy. The calculation of lines versus stations must be made on an case by case basis, but I always suggest that my clients take a look at the advantages of Nexogy if they are making changes in service.
Only an independent review of your services, equipment and needs can tell you if Nexogy is right for your business. I would be happy to take a look at your services and provide an objective, no obligation assessment and estimate. You can contact me at firstname.lastname@example.org or telephone 727-344-9536